Hearing First Audiology
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Enjoy A Better
Hearing Experience

We have provided successful hearing solutions to our clients. We are committed to following hearing care best practices during our hearing assessment and hearing aid fittings, as well as several additional criteria to ensure the best possible outcomes for each and every clients

Accessible, Affordable and Flexible Hearing Health Care
Services

Our Services

We follow audiology best practice. A full-service audiology clinic approach to ensure successful patient outcomes.

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Comprehensive hearing assessments for adults and children

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All range of hearing aids from all major brands

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Hearing aids adjustment and repair for most major brands

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Hearing protection

Customised noise reduction ear mould and professional musician ear mould

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Tinnitus Management

Tinnitus management to reduce negative impact from tinnitus

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Educational program and consultation to maximise client outcomes

Hearing Aids

Your Hearing Aids

We provide independent advise on hearing aids from all major brands to meet your personal hearing needs

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Phonak Audeo Paradise
Receiver In Canal (RIC)

“These guys helped me grow my business like a boss. Everything is very professional, unlike many other solutions.”

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Oticon More
Receiver In Canal (RIC)

“Choosing Infinite Ideas was the best software decision we made last year. I think it’s a long term relationship. ”

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Phonak Virto
Complete In Canal (CIC)

“When I think of Infinite Ideas, I think of two things: professional solutions and outstanding customer support when I need it.”

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Starkey Evolv AI
Invisible In Canal (IIC)

“Infinite Ideas helps us to create an unique webshop that’s as special as the items we sell. Excellent customer service!”

Contact
We’d love to hear from you.

We can see you our clinic or home visit, Contact us to schedule an appointment. Got a question? Drop us a mail.

1300 885 583
info@hearingfirstaudiology.com.au
Home Visiting in Great Sydney Area
Mon – Fri / 9AM – 5PM
Sat-Sun/ 9AM – 2PM

Hearing First Audiology

1300-885-583

Audiology Services We Offer at Hearing First Audiology Clinic

See all audiology services we offer at Hearing First Audiology Clinic

Comprehensive Hearing Test

We provided comprehensive hearing assessment and other audiological examination for adults and children.

We offer free initial hearing assessment and consultation.

Premium Hearing Aids Affordable Price

We offer independent advice on premium hearing aids from all major brands and fit them using audiological best practice, with below market prices. All hearing aids have 5 years guarantee. All hearing aids come with a 45 day trial.

Home Visit

Our audiologist will come to your home and perform a complete audiological assessment and adjust and repair your hearing aids. When you meet with us, you can rest assured you are in good heads

Our Services

Hearing Test

A hearing test at Hearing First Audiology is a full audiological assessment. This assessment will identify the precise level of hearing impairment and possible causes, enabling accurate diagnosis prompt treatment and support to help you manage your hearing loss.

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Hearing Aids Fitting

Following the hearing aid demonstration custom measurements will be taken and appropriate amplification will be selected based on the individuals listening demands, lifestyle and budget.

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Aural Rehabilitation

Get the most out of your hearing aids with our in clinic or at home aural rehabilitation program. We have developed a hearing program based on highly accredited research which consists of hearing exercises and listening techniques to help improve speech understanding in difficult situations.

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Tinnitus Management

By using latest sound therapy in combination with an educational, counselling and stress-reduction program, patients are able to decrease the degree to which their tinnitus negatively impacts their quality of life.

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Hearing Protection

Hearing First Audiology Clinic provide custom hearing protection and various ear plugs that can be uniquely created for musicians, motor sport enthusiasts, occupational work exposure, and hunting.

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Hearing Aids Repair and Adjustment

Our audiologist is expert to repair, reprogramming and adjust hearing aids from all major brands. Our audiologist is available seven days a week for in home repairs and adjustments to help maintain uninterrupted hearing.

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About Us

Hearing First Audiology is an audiologist owned independent hearing clinic. We aren’t bound to any brand or style of hearing device, so we can recommend the right hearing solution for your needs.


To eliminating the restraints of a traditional office and increases scheduling flexibility and decreases costs. We provide hearing care service at home service that is truly centred on patient

Our mission is to improve the quality of life for individuals with hearing loss by pairing high quality hearing devices with convenient, at your local medical centres and home services by Audiology Australia Accredited Audiologist.

Meet Our Audiologist

Dr. Jack Zhang

Dr. Jack Zhang earned his Bachelor of Medicine degree from the Tianjin Medical University. He worked as ENT doctor at the Department of ENT in Tianjin Medical University General Hospital in China. He completed his Master in Clinical Audiology at the Macquarie University. Dr. Zhang is full member of Audiology Australia and holds Certificate of Clinical Practice and Hearing Service Provider number as an Audiologist and Hearing Service Provider. He is a registered audiologist of the Australia Hearing Service Program (HSP) and WorkCover Hearing Service Provider by NSW State Insurance Regulatory Authority (SIRA).

Prior to establishing Hearing First Audiology Clinic, Dr. Zhang was a diagnostic audiologist in Sydney Children’s Hospital and Prince Wales Hospital. He performed diagnostic evaluations for both hearing and balance function disorders. In addition to his diagnostic knowledge he is an expert in hearing aid fitting and dispensing. Dr. Zhang combines his knowledge of the most recent hearing aid technologies with his personal service and positive attitude to provide a very pleasant experience.

Along with providing convenient at local medical centre and home service, Dr. Zhang works alongside Otolaryngologists providing comprehensive audiological testing and hearing aid services in NSW.

Dr. Zhang is committed to providing the highest quality of care by combining his extensive knowledge in industry, utilizing state-of-the-art technology and focusing on patient centred care to ensure successful patient outcomes

Dr. Jack Zhang

MB, MCAuD, AAudA

Why Choose Us

Hearing First Audiology Clinic is an independent Audiology Clinic

  • We specialise in state-of-the-art hearing aid technology, aural rehabilitation and tinnitus treatment.
  • Audiologist is well qualified and highly experienced.
  • We offer independent advice on hearing aid technology.
  • All purchases include free, high quality, lifetime aftercare.
  • Our prices are guaranteed to be significantly below market prices. 
  • We include a 5 year guarantee with all our products
  • We offer free initial consultation / assessment
  • All hearing aids come with a 45 day trial.
  • We specialise in hearing aid connectivity, apps and streaming
  • Home visits and remote aftercare offered at no extra cost.

Testimonials

Here’s what our clients have to say till now

Kevin C

I had worn hearing aids for a long time and the old ones needed replacing. Dr Zhang from Hearing First Audiology see me in my home. He was very professional with the hearing tests and his advice was unbiased and professional. Dr Zhang never made me feel like I was rushed, or that he was pushing any particular product.  Dr Zhang just told me what was available and explained what the pros and cons of each were for my particular problem and lifestyle. He explained the operation and cleaning in detail, and never made me feel like he was in a hurry to get it done.

I ended up with hearing aids that are a pure pleasure to wear. The follow up service has also been very good and friendly.

Kevin C

Claudia P

My audiologist at Hearing First Audiology provided a clear and concise explanation of my hearing loss. I felt very comfortable and at ease with my hearing aids as he explained very well the function of them and how to use them. Dr Zhang also followed up with me to answer any questions. I really appreciated how he provided a clear and honest presentation about the ways the hearing aid technology will help and its limitations. The staff really cares about their clients and makes an effort to get to know them.

Claudia P

Hearing aids

At Hearing First Audiology, our experienced audiologist can recommend the hearing aids that are best suited to your unique needs, budget and lifestyle.

We recognise that this is an important decision, and to remove the risk, we provide you with a 45 day period to either exchange your hearing aids, or return them altogether.

  • We support broad range of hearing aids. We fit, adjust and reprogram them all
  • We are audiologist owned independent clinic. No sales commission
  • We offer interest free payment plan
  • We offer an obligation free hearing aids trial

Hearing Technology That We Have Worked With

We have worked with these international hearing aids brands to create awesome product

Message

Send us a message

ONE OF OUR TEAM MEMBERS WILL CONTACT YOU PROMPTLY
Contact Form Demo

Call for your free initial hearing assessment

1300 885 583

info@hearingfirstaudiology.com.au

Hearing First Audiology Clinic

Home Visit is available for greater Sydney metropolitan area 7 days/week

Our Professional Memberships and Professional Partners

Frequently asked questions

If you have more questions, contact us

In Australia, there are options available to reduce the cost of hearing aids:

  1. If you are an eligible Australian pensioner, you are entitled to fully subsidised hearing aids, batteries and maintenance. You can also choose to make a co-payment towards the cost of a higher level of hearing aid technology. Contact us for more information.
  2. If you have private health insurance, you may be able to claim back some of the cost. Talk to our audiologist for further information.
  3. Worker’s Compensation may be an option if you have workplace noise-induced hearing loss. Contact our clinic for further information.
  4. We also offer payment plans to assist with the purchase of a hearing aid. Please contact 1300 885 583 for further information

  1. Otoscopy – Basically looking in your ear to make sure there is no wax or other problems preventing sound from entering your ear.
  2. Air Conduction Testing – Usually while wearing Headphones or Insert Earphones, this is where an Audiologist will  play you “beeps” to see if you can hear them.  They are trying to find out the softest sound you can hear.
  3. Bone Conduction Testing – This is where we send sound into your ear by vibrating  your skull.  This will help the Audiologist identify the part of your ear that is causing a hearing loss, if you have a hearing loss at all.
  4. Word Recognition Score – This is where you repeat words at an audible level and the audiologist determines how accurate you can understand them.  They may need to be amplified if you have a hearing loss.

If you haven’t had a hearing test in the past 5 years, you should.  Find an Audiologist near you to see how well you hear.

As an independently owned and operated audiology clinic, we have the flexibility to recommend devices from any manufacturer. Consequently, we routinely recommend hearing aids from any of the leading manufacturers depending on the best interest of the patient. Before recommending a device, we take into account each patient’s unique situation and individual hearing needs. Phonak, Signia, Oticon, Resound, Starkey, Unitron, Bernafon and other options are available at Hearing First Audiology Clinic. Please call 1300 885 583 for further information

  1. Subjective Questionnaire – Pre and Post questionnaires are a great way to determine how much success you are having with your hearing aids in your natural environments.
  2. Physical Fit of your Hearing Aids – Get this part wrong and nothing else matters.  Fit affects more than comfort.  It can dictate how well a hearing aid can be programmed and functions.
  3. Real Ear Measures – REMs are the only way to ensure proper programming of your hearing aids.
  4. How to use your new hearing aids – It would probably be a good idea if you knew how to put them in your ears and turn them on.
  5. Realistic Expectations – Getting used to hearing aids takes time, and it isn’t always easy.  There will be some sounds that you hate, but it will get better.  Your audiologist should discuss these with you so you know what to expect.

Real Ear Measures, or Real Ear Verification, is the only way to ensure your hearing aids are fit appropriately. Real Ear Measurement is the gold standard method of verifying these hearing aid prescriptions. With this process, your hearing care provider will place probe microphone tubes inside of your ear canals along with the hearing aids that they are programming. These microphone tubes will record the level of amplification coming out of the hearing aids. By playing a known calibrated signal from a loud speaker in front of you, we can measure to see if the amplification coming out of the hearing aids is meeting your prescriptive targets.

There are 4 main reasons why you should be seeing your hearing care professional no less than 1 time per year.

  1. Most people produce significant amounts of earwax and this earwax can block your ear canals and stop sound from your hearing aids which can limit your benefit.
  2. Hearing aids are precision medical devices that are not intended to go for long periods of time without maintenance and proper cleaning.
  3. Your hearing aids will eventually malfunction. Your hearing care professional can perform Electroacoustic Analysis (EAA) to ensure that your devices are performing up to specs.
  4. Your hearing can change.  –  Just because your hearing loss was at one level last year, doesn’t mean that it hasn’t changed since then. If your prescription has changed, then your hearing aids need to be reprogrammed.

Schedule An Appointment With Our Audiologist

Schedule your appointment with us today